Account Verification at nav4d
Verification is how we make sure your account belongs to you and that withdrawals only ever go where you intend. The process asks for a valid ID — typically a national identity document — and may include confirming that the wallet you deposit with is registered in your own name. We review submissions and update your account status once everything checks out.
Getting verified early means withdrawal requests move through without additional holds later. Think of it as a one-time step that keeps your account and your balance properly secured from that point on.
- Access the Verification Panel — Go to account settings and open the verification section. The panel shows exactly which documents are still needed and which are already confirmed.
- Upload Your Identity Document — Submit a clear photo or scan of your national identity card. Make sure all four corners are visible and the text is sharp enough to read.
- Confirm Your Wallet Ownership — We match your DANA, OVO or GoPay details against the name on your account. Wallets registered to a different name will require an explanation.
- Verification Complete — Once approved, your account shows a verified status. This unlocks full withdrawal access and removes any holds on larger transactions going forward.